Policies

Holidays

Northeast Textiles observes the following holidays:

Ordering Policies

At Northeast Textiles, we greatly appreciate your business and strive to make the ordering process as easy as possible.  Please review and abide by these policies:

 

Freight Policies

We understand that freight charges are a major concern, and we will work with you to keep freight prices as low as we can.  Please note the following:

 

Return Policies

We realize from time to time returns are necessary due to damage or error.   The following policies determine return eligibility:

 

Company Privacy / Website Privacy Policy

What information do we collect?

We collect information from you when you register on our site or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your name or e-mail address.  You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

(Your information helps us to better respond to your individual needs)

(We continually strive to improve our website offerings based on the information and feedback we receive from you)

(Your information helps us to more effectively respond to your customer service requests and support needs)

(Your information helps us to more effectively respond to your customer service requests and support needs)

(The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product, service information, etc.  Note:  If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.)

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we use cookies?

We do not use cookies.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website.  These third party sites have separate and independent privacy policies.  We therefore have no responsibility or liability for the content and activities of these linked sites.  Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age.  Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our website’s privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.  This policy was last modified 01/08/2015.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

http://www.netextiles.com

P.O. Box 1578

Mooresville, NC  28115

USA

info@netextiles.com

 

Additional Policies

Bribery

Northeast Textiles’ bribery policy prohibits the offer or receipt of anything of value in exchange for a business benefit or advantage.  Our policy prohibits all forms of bribery, whether direct, indirect or through third parties.

Gifts, Hospitality & Expenses

Northeast Textiles strictly prohibits the offer or receipt of anything of value in exchange for a business benefit or advantage.  Gifts, hospitality, and expenses must not improperly affect or influence the outcome of a business transaction or give the appearance of affecting a business transaction.

Political Contributions

Northeast Textiles prohibits the misuse of charitable donations and sponsorships as a subterfuge for bribery and corruption. 

Anti-retaliation

Northeast Textiles protects whistleblowers from retaliation for reporting suspected violations of anti-corruption policies.

External Partner Adherence to Anti-Corruption Principles

Northeast Textiles should require external agents, business partners, contractors, and suppliers it controls to implement their own or comparable anti-corruption policies and procedures and encourage all others to do the same.  Northeast Textiles requires such external partners to self-certify compliance at the outset of the relationship and periodically thereafter.

Anti-corruption Provisions in Business Partner Contracts

Northeast Textiles contracts with business partners include contractual agreements to comply with Northeast Textiles’ anti-corruption policies and procedures, including right of termination in case of breach.

Internal and Agent Training

Northeast Textiles conducts periodic training to ensure effective communicating of our anti-corruption policies and procedures.  Training is provided through staff meetings, conference calls, and the company handbook.

 

Environmental Policy

Northeast Textiles complies with environmental legislation and other requirements, such as approved codes of practice.

Northeast Textiles recognizes the importance of environmental issues to our business.

Northeast Textiles assesses the environmental impact of all historic, current, and likely future operations.

Northeast Textiles continually seeks to improve environmental performance, e.g., by doing a regular walk-around survey of our business to see if we are using energy and water efficiently and whether measures to reduce waste and pollution are effective.

Northeast Textiles encourages suppliers and contractors to uphold similar environmental standards.

Northeast Textiles encourages our customers to use products and services in an environmentally sensitive way.

Northeast Textiles communicates environmental aims and objectives to employees and external stakeholders.

Northeast Textiles implements on-site recycling of cardboard, office paper, plastic, aluminum, and glass.

 

Workplace Violence

Workplace violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site.  It ranges from threats and verbal abuse to physical assaults and even homicide.  It can affect and involve employees, clients, customers, and visitors.

Northeast Textiles has a zero-tolerance policy toward workplace violence.  This policy should cover all workers, clients, visitors, contractors, and anyone else who may come in contact with company personnel.

 

Employment Discrimination

Employment discrimination happens when an employee is treated unfavorably because of his or her race, skin color, national origin, gender, disability, religion, or age.  It is illegal to discriminate in any facet of employment, so workplace discrimination extends beyond hiring and firing.  For example, employment discrimination could occur in any number of situations, including:

It’s important to note that discriminatory practices can occur in any aspect of employment.  It is illegal for an employer to make assumptions based on race, gender, or age-related stereotypes, and it’s also unlawful for an employer to assume than an employee may be incapable because he or she is disabled.

Additionally, companies are prohibited from withholding employment opportunities from an employee because of his or her relationship with someone of a certain race, religion, or ethnicity.  Unlawful discrimination also includes harassment based on legally protected personal traits, including (but not limited to) race, gender, age, religion, and sexual orientation.

Employers are required to inform employees about their rights under EEOC laws and must include that all employees will be free from retaliation if they do file a discrimination complaint.

 

Responsible Procurements

To All of Our Contractors, Consultants, and Suppliers:

Northeast Textiles appreciates the services that you provided to us.  As we look forward to our continuing relationship, it is important that we reiterate the importance of and the need to conduct business in accordance with our company’s ethics and compliance policies.

We are committed to the principle that every business decision must demonstrate the highest standards of ethical business conduct and must full comply with all laws and regulations.  This commitment is unwavering and extends to all of our contractors, consultants, and suppliers.

Accordingly, any work done for Northeast Textiles must be performed in full compliance with all applicable laws and regulations (e.g., environmental, safety, antitrust or employment) and in accordance with the highest standards of ethical business conduct.  All Northeast Textiles employees, as well as our contractors, consultants, and suppliers, are expected to conduct themselves in a professional manner and to treat others with respect, fairness, and dignity.  Northeast Textiles does not tolerate harassment or discrimination of any kind.

Should you have any questions, concerns or complaints or wish to report apparent illegal or unethical activities regarding Northeast Textiles, its employees, or business practices, please call Denise Evans, CEO/CFO, at 704-799-2235, or email devans@netextiles.com.

Once again, thank you for being our partner regarding our commitment to legal compliance and business ethics.

 

Equal Opportunity Employment

This company is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, veteran status, sexual orientation, or any other status protected by applicable law.  This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

Sustainability Initiative